Privacy Policy

1. Who We Are

Turbo Hockey Pass ("we", "us", "our") operates the platform at hockeyturbo.com and turbonextlevel.com. We connect hockey coaches with parents and players across Canada and the USA. For questions about this policy, contact us at soundplugextension@gmail.com.

2. Information We Collect

• Account information: name, email address, and password when you register.
• Profile information: for coaches — bio, location, specialty, profile photo, banner image, organization name. For parents — name and profile photo.
• Session data: sessions coaches create, including arena name, location, dates, pricing, and availability.
• Booking data: sessions booked by parents and payment records processed through Stripe.
• Usage data: pages visited, search queries, and interactions with the platform.
• Device information: browser type, IP address, and operating system for security and analytics purposes.

3. How We Use Your Information

• To create and manage your account.
• To display coach profiles and sessions to parents and players.
• To process bookings and payments securely through Stripe.
• To send booking confirmations, receipts, and platform updates via email.
• To improve and maintain the platform.
• To enforce our Terms of Service and Policies.
• To respond to support requests and inquiries.

4. How We Share Your Information

We do not sell your personal information. We may share it with:

• Stripe: for payment processing. Stripe's privacy policy applies to all payment data.
• Supabase: our database and authentication provider, used to store your account and session data securely.
• Resend: our email delivery provider, used only to send transactional emails you have requested.
• Law enforcement: if required by law or to protect the rights and safety of our users.

5. Cookies & Local Storage

We use browser local storage to save your shopping cart and session preferences. We may use cookies for authentication and analytics. You can clear your browser data at any time to remove this information.

6. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will remove your personal information within 30 days, except where required by law (e.g. financial records).

7. Your Rights

Depending on your location (Canada — PIPEDA; EU — GDPR), you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and data.
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, email us at soundplugextension@gmail.com.

8. Children's Privacy

Turbo Hockey Pass is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. Parents booking sessions on behalf of their children are responsible for providing only necessary information.

9. Security

We use industry-standard security measures including encrypted connections (HTTPS), secure authentication via Supabase, and PCI-compliant payment processing via Stripe. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users by email of significant changes. Continued use of the platform after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: